WHAT IS IT SERVICE MANAGEMENT OR SUPPORT OR TECHNICAL SUPPORT
IT support, equally known as Information Technology (IT) Service management in our context as an IT company describes the strategic approach for designing, delivering, managing, and improving IT solutions, with regards to the way IT is used within your organization. The goal is to ensure that the right processes, people and technologies are in place so that your organization can meet its business goals and objectives.
BUSINESS CHALLENGES IT SUPPORT SOLVES
Companies nowadays rely on technology more than ever. A breakdown of one of the technology can greatly affect performance if it's not fixed on time, moreover, some companies have multiple business locations throughout the country. Getting an IT team for each office or for even an office with top IT professionals can be a serious challenge. Camsoft has up to 15 dedicated IT professionals with 8 years plus experience in IT Technologies, and different expertise all of them equipped to handle and help your business reach its full potential and overcome problems associated with technology.
Trusted Business IT Support
We can manage your infrastructure affordably and seamlessly by applying our award-winning IT solutions. So you will get:
- Customized IT Solutions
- Up to 24/7/365 proactive support
- Website maintenance
- Emergency onsite support
- SMARTNET contract support
We have three levels of IT support that will match your business needs. Let us be your trusted technology partner!
With our yearly contract your organization can tap into our rich IT services expertise under the auspices of our IT support specialists to get the best practice means of IT delivery. Within the framework of this contract, you have all the following IT support services readily available for you. With a response time of just 30 minutes, we are right at your doorsteps to resolve your IT issues and challenges.
- Computer networks and communication
- Computer repairs and maintenance
- Business and IT Consultancy
- Software retails
- Machines and Systems installation and management
- Advice and training
- Web security
- Configuration management
- Backups and recoveries
- Internet marketing
- Strategic planning
- Website maintenance
For more information about our IT support Click here